Global Access Number Updates

ZipDX maintains dial-in access numbers in more than sixty countries around the globe. As national regulators update their rules and local telecommunications companies evolve their practices, we occasionally have to make changes to these numbers in order to maintain reliable operations and to keep rates in check. For meeting organizers, it is important that your […]

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Posted in: Company News

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Conference Phones: A Few of our Favorites

ZipDX is now in its twelfth year as a leading specialty conference service for business. Over that time we’ve learned a few things about how to get the most out of your conference call experience. From the outset, we set about disrupting the space in various ways. For example, being the first commercial conference service […]

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Posted in: Good Ideas

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Product Review: Koss CS300 USB Headset

We know from experience that conference calls tend to be longer that normal phone calls. Meetings often require hands free to attend to other matters, making a good headset a valuable tool. Further, interpreters using our multilingual conferencing must use a headset. Our effort to support interpreters using ZipDX includes maintaining a list of recommended […]

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Posted in: Review

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Advanced Multilingual Conferencing with Relay Interpretation

Most multilingual conferences are bilingual – involving just two languages. Since this is the most common and also the simplest use case, throughout this web site the images of the ZipLine web phone mostly illustrate only two languages in use. This article describes setting up the ZipLine web phone for use by an interpreter working […]

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Posted in: Multilingual

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Conference Calls and Mobile Phones – A Love/Hate Relationship

For those meeting via teleconference, it’s frustrating for all when a participant is inexplicably “kicked off the bridge” or can’t be clearly heard or understood. Analysis of years of conference call history reveals that there’s no mystery here – the culprit is almost always a mobile phone. Mobiles and conference calls seem like a perfect […]

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Posted in: Best practices

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When Can I Join My Conference Call?

It’s a simple question, yet we hear is surprisingly often, so it bears examination. Exactly when can you join a ZipDX conference call? As with most things, the answer is simple, but there are a few variables that bear examination. It’s most common for ZipDX conferences to be be scheduled in advance. This is certainly […]

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Posted in: Knowledgebase

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Pro Tip: Structured Q&A During A Large Conference

When giving a presentation to a large audience it’s best to keep most of the participants muted. It’s only logical, the more people who join any given conference, the greater the chance that someone will introduce noise that causes a disturbance. The formal presentation is usually followed by a question-and-answer session. One of the big […]

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Posted in: Good Ideas

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Product Review: The Koss GMR Series of Headsets

If you spend a lot of time on the telephone a headset can be a potent tool in your working routine. A headset ensures that you to always sound your very best, while keeping your hands free for other tasks, like moderating a conference via our dashboard. Headsets are especially critical for interpreters working on […]

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Posted in: Review

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Dashboard Evolution: Extended Text Chat

ZipDX is continually evolving, driven by the ever-changing needs of our customers. In the most recent update we’re extending the conference dashboard, both literally and functionally. Both of these changes are the direct result of requests from customers. Most users never even see the conference dashboard. However, those who use it routinely find that it […]

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Posted in: Feature Profile

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