Product Review: The Koss GMR Series of Headsets

If you spend a lot of time on the telephone a headset can be a potent tool in your working routine. A headset ensures that you to always sound your very best, while keeping your hands free for other tasks, like moderating a conference via our dashboard. Headsets are especially critical for interpreters working on […]

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Dashboard Evolution: Extended Text Chat

ZipDX is continually evolving, driven by the ever-changing needs of our customers. In the most recent update we’re extending the conference dashboard, both literally and functionally. Both of these changes are the direct result of requests from customers. Most users never even see the conference dashboard. However, those who use it routinely find that it […]

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ZipDX Presence at ITExpo 2018 in Fort Lauderdale, February 13-16, 2018.

The ZipDX team will be at ITExpo 2018 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida February 13-16th. We’ll be on the exhibition floor in booth number 231. In addition, Michael Graves will present a session about “Differentiating Your Business with Specialized Voice Collaboration” on Wednesday, February 14th at 11:30am. This […]

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Making it Easier for Participants to Join a Virtual Meeting

ZipDX is continuously evolving. We refine existing capabilities, and add new ones, driven by things we learn from customers. Typically the changes are subtle, often entirely invisible to the average user. Occasionally, the changes are more obvious. That’s the case in our most recent update. We have made it easier for participants to join the […]

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Case Study: ZipDX Transcription Service Helps InboundMD Build Medical Websites

In as short as a 30 minute recorded and transcribed phone call through ZipDX, doctors working with InboundMD have been able to verbally expound on topic that produces a 2,000 to 3,000 word transcription. That results in a lot of content for blog posts, treatment pages, and condition pages for InboundMD client websites. The major […]

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Feature Profile: In-Conference Voting

We often tell customers that we have “a million silly phone tricks,” and to a certain degree, that’s true. We’re continuously crafting new features for the system, extending it in ways that address the evolving needs of our customers. This time, I’d like to focus on a little-known feature that been in the system for […]

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Three Ways to Invoke Conference Recording

There are many possible reasons you might want a conference recorded: To play it back for absent colleagues; Use the material for training or review; Legal requirements; Or to generate a call transcript. ZipDX conferences can easily be recorded to an MP3 file that’s available for playback online or download, once the conference has completed. […]

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How-To: Create an Archival Recording of a ZipDX Conference Involving WebSharing

While most people think of ZipDX as an audio conference service, every ZipDX call can include shared visuals using our WebShare feature. WebSharing is the perfect way to deliver a PowerPoint presentation, go over the latest budgetary spreadsheet, or give a software demonstration in real-time. A WebShare Refresher Presenters There’s a lot to like about […]

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