Advanced Multilingual Conferencing with Relay Interpretation

Most multilingual conferences are bilingual – involving just two languages. Since this is the most common and also the simplest use case, throughout this web site the images of the ZipLine web phone mostly illustrate only two languages in use. This article describes setting up the ZipLine web phone for use by an interpreter working […]

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Posted in: Multilingual

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Conference Calls and Mobile Phones – A Love/Hate Relationship

For those meeting via teleconference, it’s frustrating for all when a participant is inexplicably “kicked off the bridge” or can’t be clearly heard or understood. Analysis of years of conference call history reveals that there’s no mystery here – the culprit is almost always a mobile phone. Mobiles and conference calls seem like a perfect […]

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Posted in: Best practices

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When Can I Join My Conference Call?

It’s a simple question, yet we hear is surprisingly often, so it bears examination. Exactly when can you join a ZipDX conference call? As with most things, the answer is simple, but there are a few variables that bear examination. It’s most common for ZipDX conferences to be be scheduled in advance. This is certainly […]

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Posted in: Knowledgebase

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Pro Tip: Structured Q&A During A Large Conference

When giving a presentation to a large audience it’s best to keep most of the participants muted. It’s only logical, the more people who join any given conference, the greater the chance that someone will introduce noise that causes a disturbance. The formal presentation is usually followed by a question-and-answer session. One of the big […]

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Posted in: Good Ideas

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Product Review: The Koss GMR Series of Headsets

If you spend a lot of time on the telephone a headset can be a potent tool in your working routine. A headset ensures that you to always sound your very best, while keeping your hands free for other tasks, like moderating a conference via our dashboard. Headsets are especially critical for interpreters working on […]

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Posted in: Review

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Dashboard Evolution: Extended Text Chat

ZipDX is continually evolving, driven by the ever-changing needs of our customers. In the most recent update we’re extending the conference dashboard, both literally and functionally. Both of these changes are the direct result of requests from customers. Most users never even see the conference dashboard. However, those who use it routinely find that it […]

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Posted in: Feature Profile

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ZipDX Presence at ITExpo 2018 in Fort Lauderdale, February 13-16, 2018.

The ZipDX team will be at ITExpo 2018 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida February 13-16th. We’ll be on the exhibition floor in booth number 231. In addition, Michael Graves will present a session about “Differentiating Your Business with Specialized Voice Collaboration” on Wednesday, February 14th at 11:30am. This […]

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Posted in: Events

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Making it Easier for Participants to Join a Virtual Meeting

ZipDX is continuously evolving. We refine existing capabilities, and add new ones, driven by things we learn from customers. Typically the changes are subtle, often entirely invisible to the average user. Occasionally, the changes are more obvious. That’s the case in our most recent update. We have made it easier for participants to join the […]

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Posted in: Company News

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