Archive for Feature Profile

Dashboard Evolution: Extended Text Chat

ZipDX is continually evolving, driven by the ever-changing needs of our customers. In the most recent update we’re extending the conference dashboard, both literally and functionally. Both of these changes are the direct result of requests from customers. Most users never even see the conference dashboard. However, those who use it routinely find that it […]

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Feature Profile: In-Conference Voting

We often tell customers that we have “a million silly phone tricks,” and to a certain degree, that’s true. We’re continuously crafting new features for the system, extending it in ways that address the evolving needs of our customers. This time, I’d like to focus on a little-known feature that been in the system for […]

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Three Ways to Invoke Conference Recording

There are many possible reasons you might want a conference recorded: To play it back for absent colleagues; Use the material for training or review; Legal requirements; Or to generate a call transcript. ZipDX conferences can easily be recorded to an MP3 file that’s available for playback online or download, once the conference has completed. […]

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ZipDX Extends WebSharing with Webcams

Conversation is the basis of all virtual collaboration, but there are times when conversation alone is not enough. In these instances a visual component is required. ZipDX WebSharing is a well-established way to add shared visuals to a conference call. Accessed using a simple web link, it’s commonly used to present slides, share documents or […]

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Power User Tip: Disabling Participant Dashboard Access

In some ways the conference dashboard is key to getting the most out of ZipDX. However, it’s primarily a tool for use by meeting organizers and hosts. It’s seldom used by conference participants. Most typically, participants connect via telephone, never bothering to access the web portal or the dashboard. Simplicity Avoids Confusion When using our […]

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How-To: Schedule a Conference Call Using Your Outlook Calendar

Conference calls are a business reality. They remain one of the most effective ways to communicate amongst a distributed team. In many cases the easiest way to schedule a conference call may be to leverage one of the tools that you already use every day. Most business people spend considerable time engaged with their email […]

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Introduction to Virtual Users – A Tool for the Power User

We once thought of “Virtual Users” as esoteric, solely the domain of our most sophisticated customers. More recently we’ve come to see that a diverse and growing range of customers are making use of this capability, which has largely been undocumented. So here’s an introduction to our virtual friends. We begin with a little background […]

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New Feature: Conference Invitation Email with Custom Footers

When participants are explicitly invited to a ZipDX conference the system sends them an email invitation. This message, which was recently reworked to be more straightforward, contains all of the various details about the conference. Each invitation (shown above – as viewed in MS Outlook) is personalized, unique to each participant. It includes their PIN […]

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