Archive for Feature Profile
Posted by mjgraves on March 28, 2018
ZipDX is continually evolving, driven by the ever-changing needs of our customers. In the most recent update we’re extending the conference dashboard, both literally and functionally. Both of these changes are the direct result of requests from customers. Most users never even see the conference dashboard. However, those who use it routinely find that it […]
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Posted by mjgraves on October 23, 2017
We often tell customers that we have “a million silly phone tricks,” and to a certain degree, that’s true. We’re continuously crafting new features for the system, extending it in ways that address the evolving needs of our customers. This time, I’d like to focus on a little-known feature that been in the system for […]
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Posted by mjgraves on August 15, 2017
There are many possible reasons you might want a conference recorded: To play it back for absent colleagues; Use the material for training or review; Legal requirements; Or to generate a call transcript. ZipDX conferences can easily be recorded to an MP3 file that’s available for playback online or download, once the conference has completed. […]
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Posted by mjgraves on January 12, 2017
Conversation is the basis of all virtual collaboration, but there are times when conversation alone is not enough. In these instances a visual component is required. ZipDX WebSharing is a well-established way to add shared visuals to a conference call. Accessed using a simple web link, it’s commonly used to present slides, share documents or […]
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Posted by mjgraves on December 8, 2016
Thanks to the global ubiquity of the telephone, conference calls remain one of the most effective ways to communicate amongst a distributed team. While there are several ways to schedule a ZipDX conference call, in some cases the easiest way is to leverage one of the tools that you already use every day. Most business […]
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Posted by mjgraves on November 10, 2016
In some ways the conference dashboard is key to getting the most out of ZipDX. However, it’s primarily a tool for use by meeting organizers and hosts. It’s seldom used by conference participants. Most typically, participants connect via telephone, never bothering to access the web portal or the dashboard. Simplicity Avoids Confusion When using our […]
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Posted by mjgraves on October 25, 2016
A short while ago we offered some Tips For Managing the Start Of A Virtual Meeting. That article provided some practical guidance on ways to ensure that participants know that they’ve joined the right event, and are kept informed as await the start of the meeting. If the host is deeply engaged in chairing the […]
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Posted by mjgraves on September 27, 2016
Conference calls are a business reality. They remain one of the most effective ways to communicate amongst a distributed team. In many cases the easiest way to schedule a conference call may be to leverage one of the tools that you already use every day. Most business people spend considerable time engaged with their email […]
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Posted by mjgraves on August 5, 2016
We once thought of “Virtual Users” as esoteric, solely the domain of our most sophisticated customers. More recently we’ve come to see that a diverse and growing range of customers are making use of this capability, which has largely been undocumented. So here’s an introduction to our virtual friends. We begin with a little background […]
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Posted by mjgraves on June 10, 2016
When participants are explicitly invited to a ZipDX conference the system sends them an email invitation. This message, which was recently reworked to be more straightforward, contains all of the various details about the conference. Each invitation (shown above – as viewed in MS Outlook) is personalized, unique to each participant. It includes their PIN […]
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