Each ZipDX user may be one of the following:

• Account admin – can schedule meetings and manage account(s)
• Meeting Organizer – can schedule meetings, charged to an account.
• User – not linked to an account, can only attend meetings scheduled by others.

A meeting organizer can be removed from an account, demoting them to user. Their login credentials remain valid, but they can no longer schedule conferences.

If they leave the organization, it may be preferable to disable their profile entirely. That completely eliminates their ability to log into ZipDX.

Authorized Email Domain

Every ZipDX account may have one or more “Authorized Email Domains.” This is the root domain of the email addresses of users associated with that account. For example, ABC Corp would have an authorized email domain of abc.com.

If the users email address is at an “authorized email domain” the account admin can edit or deactivate the profile via the web portal.

If the user’s email address is not at an authorized email domain, changes must be done by ZipDX support.

Administrator Access

When the Authorized Email Domain is defined, an account administrator can access the profile of any users whose email addresses reside at that domain.

View a List of Domain Users

• Log into the ZipDX web portal.
• Click on the Accounts tab.
• Click on the Domain link.
• On the resulting page there’s a drop-down list labelled Select Domain.
• If the pulldown list has no recognizable domain name please contact ZipDX support and request that the Authorized Email Domain be setup.
• When you select a domain listed in the pulldown menu you’ll see a list of email addresses for users at that domain.

Viewing a User Profile

• Click on any email address to see the profile details for that user.

Deactivating a User Profile

• To edit the profile click on the Login As button in the upper right.
  • This temporarily logs you in as if you are that person.
• Click on the Profile tab.
• Click on Edit Personal Profile.
• Click on the link asking Do you want to deactivate this user profile?
• You will see an ominous warning page (pictured below)
  • It reports the various assets that will be lost when the profile is deactivated.
  • Be very certain because the next step cannot be reversed.
• Enter Y in the box and click on Deactivate Now.
• The profile is deactivated and your are returned to your normal login.