Archive for 2017

Case Study: ZipDX Transcription Service Helps InboundMD Build Medical Websites

In as short as a 30 minute recorded and transcribed phone call through ZipDX, doctors working with InboundMD have been able to verbally expound on topic that produces a 2,000 to 3,000 word transcription. That results in a lot of content for blog posts, treatment pages, and condition pages for InboundMD client websites. The major […]

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Posted in: Transcription

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Feature Profile: In-Conference Voting

We often tell customers that we have “a million silly phone tricks,” and to a certain degree, that’s true. We’re continuously crafting new features for the system, extending it in ways that address the evolving needs of our customers. This time, I’d like to focus on a little-known feature that been in the system for […]

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Posted in: Feature Profile

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Three Ways to Invoke Conference Recording

There are many possible reasons you might want a conference recorded: To play it back for absent colleagues; Use the material for training or review; Legal requirements; Or to generate a call transcript. ZipDX conferences can easily be recorded to an MP3 file that’s available for playback online or download, once the conference has completed. […]

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Posted in: Feature Profile

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How-To: Create an Archival Recording of a ZipDX Conference Involving WebSharing

While most people think of ZipDX as an audio conference service, every ZipDX call can include shared visuals using our WebShare feature. WebSharing is the perfect way to deliver a PowerPoint presentation, go over the latest budgetary spreadsheet, or give a software demonstration in real-time. A WebShare Refresher Presenters There’s a lot to like about […]

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Posted in: Good Ideas

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Revised Guidance for Interpreters Using OSX

In recent weeks we’ve been investigating a problem where an interpreter is using a Macintosh computer. The combination of a Macintosh and an analog headset often results in a tremendous amount of echo sent into the conference. When this problem occurs the interpreter is the source of the echo. They never hear the echo, but […]

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Posted in: Multilingual

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The Tech-Savvy Interpreter Profiles ZipDX Multilingual

It’s magical to hear professional interpreters at work. Skilled professional interpreters provide the linguistic glue than can bind a global organization. They provide connections across what would otherwise be a vast cultural chasm. Interpreters study various topics, achieving a grasp of the subject area where they may work. That may be diplomatic matters, business, medical […]

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Posted in: Multilingual

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New Feature: Dashboard Contact Lists

We are positively obsessive about virtual meetings. We’re always trying to better understand how our customers are using the system, seeking ways to improve the user experience. We’re constantly looking for ways to add features while also making things easier. Not long ago we introduced an enhancement to Host Dial-Out function. This new feature allows […]

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Posted in: Knowledgebase

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New Feature: Create a Conference Template From a Past Call

Our customer’s are fascinating. New customers bring to light new challenges. They drive us to continually evolve the capabilities of our platform. Some days that means addressing issues of great complexity, but occasionally a new customer will bring us a very simple request. This is about a handy new feature arising from one such occasion. […]

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Posted in: Good Ideas

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ZipDX Extends WebSharing with Webcams

Conversation is the basis of all virtual collaboration, but there are times when conversation alone is not enough. In these instances a visual component is required. ZipDX WebSharing is a well-established way to add shared visuals to a conference call. Accessed using a simple web link, it’s commonly used to present slides, share documents or […]

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Posted in: Feature Profile

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