Posted by mjgraves on January 14, 2019
When creating your Outlook or Google Calendar meeting invitation you can add information that will become a clickable link for participants joining by smart phone. Different smartphones (iPhone, Android) behave differently in this regard, and may depend on what application is being used to display the message (email, calendar, text messaging). iPhone iPhone is easiest. If […]
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Posted by mjgraves on December 12, 2018
Data Center IP Address Ranges: US West Coast: 166.88.23.0/24 (/24 implies subnet mask 255.255.255.0) US East Coast: 76.74.151.96/27 (/27 implies subnet mask 255.255.255.224) TCP/IP Ports SIP signaling: ports 5060-5070 (TCP & UDP) RTP media: ports 12000-14999 (RTP, TCP & UDP) DNS: port 53* NTP: port 123* HTTP: port 80* HTTPS: port 443* *These ports are commonly […]
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Posted by mjgraves on December 11, 2018
Why Do This? To establish context it’s helpful to know why this capability was developed. Consider an investment firm that gives quarterly briefing to investors. This is often done live via conference call. In that case, everyone dials-in at the scheduled time and leadership makes their presentation. This has certain implications for team giving the briefing. They […]
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Posted by mjgraves on November 7, 2018
From the conference dashboard there are several a host ways to reach out to people and bring them into the conference. 1. Callback Everyone who was invited to the conference is listed in the column on the left side of the dashboard. Those who were invited but have not yet joined are shown as “invited.” […]
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Posted by mjgraves on October 29, 2018
It’s a simple question, yet we hear is surprisingly often, so it bears examination. Exactly when can you join a ZipDX conference call? As with most things, the answer is simple, but there are a few variables that bear examination. It’s most common for ZipDX conferences to be be scheduled in advance. This is certainly […]
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Posted by mjgraves on October 15, 2018
While we refer to our linguistic capabilities as “multilingual conferencing,” in truth most ZipDX conferences involving interpreters are bilingual, involving just two languages. This situation is readily addressed by a single interpreter, who need to only choose the direction of interpretation, for example; from EN-into-ES, or from ES-into-EN. When a conference involves three or more […]
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Posted by mjgraves on September 6, 2018
Anything recorded during a ZipDX conference is available in your list of Completed Conferences. You can access the recording as follows: Log into the ZipDX web portal using your email address and PIN. Scroll down to the Completed Conferences section of your home page. Click on the title of the conference in question to access […]
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Posted by mjgraves on April 2, 2018
It can be necessary to play a prerecorded announcement to participants as they join a conference. Most typically this involves an official compliance warning. Such a message details the terms a participant accepts by joining the conference. There are several ways to play a prerecorded message as participants join the conferences. Using the “Custom Announcement” […]
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Posted by mjgraves on March 19, 2018
When an organization adopts ZipDX as their preferred conferencing platform they quite often register a number of meeting organizers and participants in the system. As they are registered in the system they each get their own ZipDX profile. Their profile contains information about them, from their PIN to the various telephone numbers where they can […]
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Posted by mjgraves on January 3, 2018
ZipDX is continuously evolving. We refine existing capabilities, and add new ones, driven by things we learn from customers. Typically the changes are subtle, often entirely invisible to the average user. Occasionally, the changes are more obvious. That’s the case in our most recent update. We have made it easier for participants to join the […]
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