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Scheduled vs Unscheduled Playback In an earlier KB article we detailed how to allow conference participants to dial-in to hear a previously recorded briefing. That approach provides for unscheduled playback of the recording any time a participant connects and enters the playback conference code. It does not provide any way to arrange a scheduled playback […]
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Leave a Comment (0) →Whether board meetings, daily virtual stand-ups, or routine operations calls, ZipDX customers often hold recurring conference calls. There are in fact three ways to schedule a conference call; via Outlook Calendar, Google Calendar or the ZipDX web portal. Each approach provides for recurring conferences. However, these existing tools didn’t answer every situation adequately, which left […]
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Leave a Comment (0) →When the ZipDX Web Phone cannot connect to our service it presents an error message like the following: NotAllowedError: Permission denied Failure to connect. It may be blocked. Try to restart your browser. If using WiFi, a wired network connection may work better. In reality, the web browser doesn’t know why it can’t connect to […]
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Leave a Comment (0) →Why do this? To ensure a successful event, we believe you should try to avoid complexity. If you are planning a conference that can be handled by ZipDX alone, that’s the best approach to take. We have web sharing and webcam features to deliver a visual aspect to audio conferencing, which is our core strength. […]
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Leave a Comment (0) →When creating your Outlook or Google Calendar meeting invitation you can add information that will become a clickable link for participants joining by smart phone. Different smartphones (iPhone, Android) behave differently in this regard, and may depend on what application is being used to display the message (email, calendar, text messaging). iPhone iPhone is easiest. If […]
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Leave a Comment (0) →Data Center IP Address Ranges: US West Coast: 166.88.23.0/24 (/24 implies subnet mask 255.255.255.0) US East Coast: 76.74.151.96/27 (/27 implies subnet mask 255.255.255.224) TCP/IP Ports SIP signaling: ports 5060-5070 (TCP & UDP) RTP media: ports 12000-14999 (RTP, TCP & UDP) DNS: port 53* NTP: port 123* HTTP: port 80* HTTPS: port 443* *These ports are commonly […]
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Leave a Comment (0) →Why Do This? To establish context it’s helpful to know why this capability was developed. Consider an investment firm that gives quarterly briefing to investors. This is often done live via conference call. In that case, everyone dials-in at the scheduled time and leadership makes their presentation. This has certain implications for team giving the briefing. They […]
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Leave a Comment (0) →From the conference dashboard there are several a host ways to reach out to people and bring them into the conference. 1. Callback Everyone who was invited to the conference is listed in the column on the left side of the dashboard. Those who were invited but have not yet joined are shown as “invited.” […]
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Leave a Comment (0) →It’s a simple question, yet we hear is surprisingly often, so it bears examination. Exactly when can you join a ZipDX conference call? As with most things, the answer is simple, but there are a few variables that bear examination. It’s most common for ZipDX conferences to be be scheduled in advance. This is certainly […]
Continue Reading →While we refer to our linguistic capabilities as “multilingual conferencing,” in truth most ZipDX conferences involving interpreters are bilingual, involving just two languages. This situation is readily addressed by a single interpreter, who need to only choose the direction of interpretation, for example; from EN-into-ES, or from ES-into-EN. When a conference involves three or more […]
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