Archive for Best practices
Posted by mjgraves on January 4, 2019
For those meeting via teleconference, it’s frustrating for all when a participant is inexplicably “kicked off the bridge” or can’t be clearly heard or understood. Analysis of years of conference call history reveals that there’s no mystery here – the culprit is almost always a mobile phone. Mobiles and conference calls seem like a perfect […]
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Posted by mjgraves on March 14, 2018
Conference calls remain a fact of life in business. And for good reason, they’re a great way to convene a meeting without the inconvenience of travel. The following are ten simple ideas that will help make your conference experience productive. 1. Be on time. Dial in at least a minute or two ahead of the […]
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Posted by mjgraves on October 25, 2016
A short while ago we offered some Tips For Managing the Start Of A Virtual Meeting. That article provided some practical guidance on ways to ensure that participants know that they’ve joined the right event, and are kept informed as await the start of the meeting. If the host is deeply engaged in chairing the […]
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Posted by mjgraves on October 13, 2016
One of the significant principles underlying ZipDX is empowering people to take back control of their virtual meetings. We provide tools for people to plan and execute sophisticated, structured, virtual events. We enable a DIY approach to events that previously required costly, operated-assisted conferencing. As has been noted elsewhere in the public consciousness, with great […]
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Posted by mjgraves on June 17, 2016
Business is conducted on a global basis. In response to this reality ZipDX has created a network of local access lines in 60 countries. The network continues to grow as we see new demand for local access. For example, we recently added a toll-free access line in the Philippines. Even so, there are times when […]
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Posted by mjgraves on May 24, 2016
Conference calls are very different from a typical mobile phone call. In our previous post, Why Your Mobile is Killing Your Client Calls (and What to do About it!), we mentioned that one study found that the huge majority of mobile calls last less than 30 minutes. This is in sharp contrast to conference calls […]
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Posted by Team ZipDX on May 10, 2016
Mobile phones are one of the most successful, rapidly-accepted and deployed technologies ever. For all they can do, mobile phones are relatively cheap, functional and easy to use. It’s no wonder that virtually everybody in the developed world has a mobile phone. In fact, there’s over four billion of them in use today. What business […]
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Posted by Team ZipDX on May 2, 2016
(Note: This is Part One in a three part series) When it comes to making a phone call today, you have a number of options. From prehistoric landlines to super-cool mobile phones – and all the specialty apps in between – there’s no shortage of the ways for business professionals to get connected today. Once […]
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Posted by mjgraves on February 2, 2016
Focus groups are a core part of market research. Moving beyond the limits of physical gatherings, market research companies often use conference calls as a means to hold virtual focus groups. The ubiquity of the telephone network allows a research team to assemble the perfect mix of participants, delivering the optimal set of insights to […]
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Posted by mjgraves on January 21, 2016
As you might well imagine, I attend my fair share of conference calls. I recently joined a call announcing my arrival in standard fashion, “Hello everyone, this is Michael.” That would have been fine, except that on this particular call, there were in fact three people named Michael! This had the potential to create considerable […]
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