Archive for Good Ideas

Scribble Application Brief – Expert Networking

Adding Real Value with Artificial Intelligence Striving to differentiate itself from other service providers, Experts-R-Us (ERU) includes the ZipDX Scribble feature as an integral part of its ERU Premium tier of service. ERU clients are scrambling to gain industry and financial insights; their analysts need to be as efficient as possible. It can be a […]

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Product Review: JBL Quantum 200 Headset

We know from experience that conference calls tend to be longer that normal phone calls. Meetings often require hands free to attend to other matters, making a good headset a valuable tool. Further, interpreters using our multilingual conferencing must use a headset. Our effort to support interpreters using ZipDX includes maintaining a list of recommended […]

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Conference Phones: A Few of our Favorites

ZipDX is now in its twelfth year as a leading specialty conference service for business. Over that time we’ve learned a few things about how to get the most out of your conference call experience. From the outset, we set about disrupting the space in various ways. For example, being the first commercial conference service […]

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Pro Tip: Structured Q&A During A Large Conference

When giving a presentation to a large audience it’s best to keep most of the participants muted. It’s only logical, the more people who join any given conference, the greater the chance that someone will introduce noise that causes a disturbance. The formal presentation is usually followed by a question-and-answer session. One of the big […]

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How-To: Create an Archival Recording of a ZipDX Conference Involving WebSharing

While most people think of ZipDX as an audio conference service, every ZipDX call can include shared visuals using our WebShare feature. WebSharing is the perfect way to deliver a PowerPoint presentation, go over the latest budgetary spreadsheet, or give a software demonstration in real-time. A WebShare Refresher Presenters There’s a lot to like about […]

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New Feature: Create a Conference Template From a Past Call

Our customer’s are fascinating. New customers bring to light new challenges. They drive us to continually evolve the capabilities of our platform. Some days that means addressing issues of great complexity, but occasionally a new customer will bring us a very simple request. This is about a handy new feature arising from one such occasion. […]

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Three Examples of Out-Of-The-Box Thinking about Conference Calls

Some people find it amusing to poke fun at the common, corporate use-case stereotypes for conferencing. For example, Tripp & Tyler’s 2014 sketch entitled, “A Conference Call in Real Life” is genuinely funny because it’s a common experience on corporate life. While that’s all good fun, the humble conference call is in reality powerful a […]

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2 Ways to Send Yourself a Reminder About a Scheduled Conference Call with ZipDX

This tip stems from a question recently posed by a new customer. They had just scheduled a recurring conference call, as described previously, which resulted in email invitations going out to all of their invited associates. Those email invitations contained calendar objects so the series of conferences would appear in participants calendars. The fact that […]

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Identifying & Eliminating Sources of Echo

Identifying & Eliminating Sources of Echo

When there is echo in a conference, it is usually caused by a malfunction on one of the connections in the meeting. The specific cause of the echo could be a faulty speakerphone or headset, or some other equipment problem or a network problem. The person that does NOT hear the echo is the one CAUSING the echo. […]

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