Archive for Help

Tips For Managing The Start Of A Virtual Meeting

One of the significant principles underlying ZipDX is empowering people to take back control of their virtual meetings. We provide tools for people to plan and execute sophisticated, structured, virtual events. We enable a DIY approach to events that previously required costly, operated-assisted conferencing. As has been noted elsewhere in the public consciousness, with great […]

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Virtual Users: Beyond the basics – A Practical Example with HR Interviews

A short while back we introduced you to the idea of virtual users, an admittedly esoteric aspect of ZipDX, but one that’s seeing increased adoption. This article builds upon that introduction. It details a practical, real-world application of virtual users, taken directly from the experience of one of our newest customers. Conducting Interviews By Phone […]

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How Do I Connect Participants in ‘Farawayistan’ to my Conference Call?

Business is conducted on a global basis. In response to this reality ZipDX has created a network of local access lines in 60 countries. The network continues to grow as we see new demand for local access. For example, we recently added a toll-free access line in the Philippines. Even so, there are times when […]

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Understanding the Mobile Disconnect Problem for Important Conference Calls

Conference calls are very different from a typical mobile phone call. In our previous post, Why Your Mobile is Killing Your Client Calls (and What to do About it!), we mentioned that one study found that the huge majority of mobile calls last less than 30 minutes. This is in sharp contrast to conference calls […]

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How Your Mobile Could Kill Your Client Calls (and What to do About it!)

Mobile phones are one of the most successful, rapidly-accepted and deployed technologies ever. For all they can do, mobile phones are relatively cheap, functional and easy to use. It’s no wonder that virtually everybody in the developed world has a mobile phone. In fact, there’s over four billion of them in use today. What business […]

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Advanced Conference Calling Features Available to Savvy Market Researchers

Focus groups are a core part of market research. Moving beyond the limits of physical gatherings, market research companies often use conference calls as a means to hold virtual focus groups. The ubiquity of the telephone network allows a research team to assemble the perfect mix of participants, delivering the optimal set of insights to […]

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