Power User Tip: Disabling Participant Dashboard Access

In some ways the conference dashboard is key to getting the most out of ZipDX. However, it’s primarily a tool for use by meeting organizers and hosts. It’s seldom used by conference participants. Most typically, participants connect via telephone, never bothering to access the web portal or the dashboard. Simplicity Avoids Confusion When using our […]

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Posted in: Feature Profile

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Cadence Interpreters to Host a Reddit AMA about Interpreting the First US Presidential Debate

Ellen Chang and Tony Tsou are two members of the Cadence community of conference interpreters. They recently provided live interpretation of the first the American presidential debate for broadcast by Taiwan Television. This morning Matt Conger, CEO and Co-Founder of Cadence, informed us that Ellen and Tony will be hosting a Reddit Ask-Me-Anything (AMA) session […]

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Posted in: Events

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Tips For Managing The Start Of A Virtual Meeting

One of the significant principles underlying ZipDX is empowering people to take back control of their virtual meetings. We provide tools for people to plan and execute sophisticated, structured, virtual events. We enable a DIY approach to events that previously required costly, operated-assisted conferencing. As has been noted elsewhere in the public consciousness, with great […]

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Posted in: Best practices

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The Five Basic Types of Multilingual Events

Historically, we have consulted with organizations to help them with planning and staging multilingual virtual events. Part of our task at ZipDX is to help them understand the various types of events, and how each brings a different set of considerations. Our philosophy in providing this assistance is basically, “Teach a man to fish.” That […]

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Posted in: Multilingual

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How-To: Schedule a Conference Call Using Your Outlook Calendar

Conference calls are a business reality. They remain one of the most effective ways to communicate amongst a distributed team. In many cases the easiest way to schedule a conference call may be to leverage one of the tools that you already use every day. Most business people spend considerable time engaged with their email […]

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Gear For Interpreters: An Alternative to a Headset

Welcome to another chapter in the ever-expanding world of ZipDX multilingual conferencing. As you may already know, we’re rather insistent that interpreters working on ZipDX multilingual conferences use a high-quality headset. In fact, we maintain a list of recommended headsets so that people new to the system can acquire a headset that’s known to meet […]

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Posted in: Multilingual

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Virtual Users: Beyond the basics – A Practical Example with HR Interviews

A short while back we introduced you to the idea of virtual users, an admittedly esoteric aspect of ZipDX, but one that’s seeing increased adoption. This article builds upon that introduction. It details a practical, real-world application of virtual users, taken directly from the experience of one of our newest customers. Conducting Interviews By Phone […]

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Posted in: Help

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News: Improved Meeting Invitations & New Access Lines

This week we offer several items of news arising from the continuing evolution of ZipDX: Better Meeting Invitations Using Country Codes Localization – Not Just Limited to Multilingual Conferences International Access Lines The first two are functional extensions of the system that makes international conference call invitations both simpler and more useful. The last is an […]

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Posted in: Company News

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Introduction to Virtual Users – A Tool for the Power User

We once thought of “Virtual Users” as esoteric, solely the domain of our most sophisticated customers. More recently we’ve come to see that a diverse and growing range of customers are making use of this capability, which has largely been undocumented. So here’s an introduction to our virtual friends. We begin with a little background […]

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