Gear For Interpreters: An Alternative to a Headset

Welcome to another chapter in the ever-expanding world of ZipDX multilingual conferencing. As you may already know, we’re rather insistent that interpreters working on ZipDX multilingual conferences use a high-quality headset. In fact, we maintain a list of recommended headsets so that people new to the system can acquire a headset that’s known to meet […]

Continue Reading →

Posted in: Multilingual

Leave a Comment (0) →

Virtual Users: Beyond the basics – A Practical Example with HR Interviews

A short while back we introduced you to the idea of virtual users, an admittedly esoteric aspect of ZipDX, but one that’s seeing increased adoption. This article builds upon that introduction. It details a practical, real-world application of virtual users, taken directly from the experience of one of our newest customers. Conducting Interviews By Phone […]

Continue Reading →

Posted in: Help

Leave a Comment (0) →

News: Improved Meeting Invitations & New Access Lines

This week we offer several items of news arising from the continuing evolution of ZipDX: Better Meeting Invitations Using Country Codes Localization – Not Just Limited to Multilingual Conferences International Access Lines The first two are functional extensions of the system that makes international conference call invitations both simpler and more useful. The last is an […]

Continue Reading →

Posted in: Company News

Leave a Comment (0) →

Introduction to Virtual Users – A Tool for the Power User

We once thought of “Virtual Users” as esoteric, solely the domain of our most sophisticated customers. More recently we’ve come to see that a diverse and growing range of customers are making use of this capability, which has largely been undocumented. So here’s an introduction to our virtual friends. We begin with a little background […]

Continue Reading →

Posted in: Feature Profile

Leave a Comment (0) →

Three Examples of Out-Of-The-Box Thinking about Conference Calls

Some people find it amusing to poke fun at the common, corporate use-case stereotypes for conferencing. For example, Tripp & Tyler’s 2014 sketch entitled, “A Conference Call in Real Life” is genuinely funny because it’s a common experience on corporate life. While that’s all good fun, the humble conference call is in reality powerful a […]

Continue Reading →

Posted in: Good Ideas

Leave a Comment (0) →

Product Review: The VXi Envoy Office USB Headset

Introduction VXi is a leading manufacturer of headsets for professional applications. While they are not especially well-known in consumer circles, their products can be found in offices and call centers around the world. They have been very helpful, cooperating with us in our effort to evaluate USB headsets for use by interpreters. The VXi Envoy […]

Continue Reading →

Posted in: Review

Leave a Comment (0) →

How Do I Connect Participants in ‘Farawayistan’ to my Conference Call?

Business is conducted on a global basis. In response to this reality ZipDX has created a network of local access lines in 60 countries. The network continues to grow as we see new demand for local access. For example, we recently added a toll-free access line in the Philippines. Even so, there are times when […]

Continue Reading →

Posted in: Best practices

Leave a Comment (0) →

New Feature: Conference Invitation Email with Custom Footers

When participants are explicitly invited to a ZipDX conference the system sends them an email invitation. This message, which was recently reworked to be more straightforward, contains all of the various details about the conference. Each invitation (shown above – as viewed in MS Outlook) is personalized, unique to each participant. It includes their PIN […]

Continue Reading →

Posted in: Feature Profile

Leave a Comment (0) →

Understanding the Mobile Disconnect Problem for Important Conference Calls

Conference calls are very different from a typical mobile phone call. In our previous post, Why Your Mobile is Killing Your Client Calls (and What to do About it!), we mentioned that one study found that the huge majority of mobile calls last less than 30 minutes. This is in sharp contrast to conference calls […]

Continue Reading →

Posted in: Best practices

Leave a Comment (0) →

Troublesome Terps Podcast Features ZipDX

Troublesome Terps is a new podcast for the interpreter community. The project is co-hosted by Alexander Drechsel (@adrechsel ), Alexander Gansmeier (@ACGInterpret) and Jonathan Downie (@jonathandownie), who are themselves professional interpreters based around Europe and the UK. Episode #4 of the podcast featured Barry Slaughter-Olsen (@ProfessorOlsen), General Manager of Multilingual at ZipDX, in a nearly […]

Continue Reading →

Posted in: Multilingual

Leave a Comment (0) →
Page 4 of 8 «...23456...»