Three Examples of Out-Of-The-Box Thinking about Conference Calls

Some people find it amusing to poke fun at the common, corporate use-case stereotypes for conferencing. For example, Tripp & Tyler’s 2014 sketch entitled, “A Conference Call in Real Life” is genuinely funny because it’s a common experience on corporate life. While that’s all good fun, the humble conference call is in reality powerful a […]

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Posted in: Good Ideas

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Product Review: The VXi Envoy Office USB Headset

Introduction VXi is a leading manufacturer of headsets for professional applications. While they are not especially well-known in consumer circles, their products can be found in offices and call centers around the world. They have been very helpful, cooperating with us in our effort to evaluate USB headsets for use by interpreters. The VXi Envoy […]

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Posted in: Review

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How Do I Connect Participants in ‘Farawayistan’ to my Conference Call?

Business is conducted on a global basis. In response to this reality ZipDX has created a network of local access lines in 60 countries. The network continues to grow as we see new demand for local access. For example, we recently added a toll-free access line in the Philippines. Even so, there are times when […]

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Posted in: Best practices

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New Feature: Conference Invitation Email with Custom Footers

When participants are explicitly invited to a ZipDX conference the system sends them an email invitation. This message, which was recently reworked to be more straightforward, contains all of the various details about the conference. Each invitation (shown above – as viewed in MS Outlook) is personalized, unique to each participant. It includes their PIN […]

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Posted in: Feature Profile

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Understanding the Mobile Disconnect Problem for Important Conference Calls

Conference calls are very different from a typical mobile phone call. In our previous post, Why Your Mobile is Killing Your Client Calls (and What to do About it!), we mentioned that one study found that the huge majority of mobile calls last less than 30 minutes. This is in sharp contrast to conference calls […]

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Posted in: Best practices

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Troublesome Terps Podcast Features ZipDX

Troublesome Terps is a new podcast for the interpreter community. The project is co-hosted by Alexander Drechsel (@adrechsel ), Alexander Gansmeier (@ACGInterpret) and Jonathan Downie (@jonathandownie), who are themselves professional interpreters based around Europe and the UK. Episode #4 of the podcast featured Barry Slaughter-Olsen (@ProfessorOlsen), General Manager of Multilingual at ZipDX, in a nearly […]

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Posted in: Multilingual

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How Your Mobile Could Kill Your Client Calls (and What to do About it!)

Mobile phones are one of the most successful, rapidly-accepted and deployed technologies ever. For all they can do, mobile phones are relatively cheap, functional and easy to use. It’s no wonder that virtually everybody in the developed world has a mobile phone. In fact, there’s over four billion of them in use today. What business […]

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Posted in: Best practices

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Multilingual Conferencing – ZipLine 3.0 Web Phone Update

Hello again fans of multilingual conferencing! There has been much progress hereabouts with respect to the ZipLine 3.0 web phone that interpreters use to work their magic using ZipDX. If you’ve had a multilingual conference very recently you may have noticed some of the changes. Nonetheless, I’d like to describe them for you’re here and […]

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Posted in: Multilingual

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Video How-To: Creating a Simple Multilingual Conference

Video How-To: Creating a Simple Multilingual Conference

There are several possible approaches to creating a multilingual conference using ZipDX. The settings used vary based upon the nature of the conference. Today we offer a video detailing how to create a multilingual conference in a manner appropriate for the board or committee of an organization. Video: Creating a Multilingual Conference The procedure detailed […]

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Posted in: Multilingual

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