Change in SSL Certificate

This advisory primarily pertains to those ZipDX customers that are using our API to integrate ZipDX services with their own software systems. On Saturday October 18th, ZipDX upgraded our SHA1 signed SSL certificate to use the new industry standard SHA256.  This should create no issues for modern browsers and, in fact, secure against forgery attacks. […]

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Posted in: Technical Advisory

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The Complexities Of Toll Free Calling In India

With access lines in over 50 countries, we strive to deliver a superior conference experience with global reach. From years of this effort we have amassed considerable experience with the complexities of the global telephone network. I’d like to share a few tips to help meeting hosts engage participants in India as smoothly as easily […]

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Posted in: Help

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Good Advice On Conference Calling Etiquette

Good Advice On Conference Calling Etiquette

While there are time that the internet seems like a vast desert, that sense is diminished when I encounter a hidden gem of  online wisdom. Syndi Seid’s web site is one such recent find. Called simply Advanced Etiquette, it’s an absolute treasure trove of good advice.  Ms Seid is an internationally recognized authority on matters of business protocol and […]

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Posted in: Best practices, Help

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The Best Conference Entry Experience

The Best Conference Entry Experience

Probably the most challenging aspect of conference calls is getting the right people onto the right conference at the right time, and to keep those people connected and productive for the duration of the meeting. ZipDX was conceived to solve these challenges, and we’ve succeeded. Here’s how our outside-the-box thinking has revolutionized conferencing where others […]

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Posted in: Feature Profile

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Feature Profile: One-Way Glass

Feature Profile: One-Way Glass

The Problem: Market research and advertising agencies routinely conduct focus groups to poll consumer opinion about new products. In the past this was accomplished by physical gatherings, but these are increasingly being done via conference call. Such calls are a great way to gather detailed feedback from customers. During traditional focus group meetings the test group would […]

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Posted in: Feature Profile

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