ZipDX Presence at ITExpo 2018 in Fort Lauderdale, February 13-16, 2018.

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The ZipDX team will be at ITExpo 2018 at the Greater Ft. Lauderdale/Broward County Convention Center in Fort Lauderdale, Florida February 13-16th. We’ll be on the exhibition floor in booth number 231. In addition, Michael Graves will present a session about “Differentiating Your Business with Specialized Voice Collaboration” on Wednesday, February 14th at 11:30am. This […]

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Making it Easier for Participants to Join a Virtual Meeting

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ZipDX is continuously evolving. We refine existing capabilities, and add new ones, driven by things we learn from customers. Typically the changes are subtle, often entirely invisible to the average user. Occasionally, the changes are more obvious. That’s the case in our most recent update. We have made it easier for participants to join the […]

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Case Study: ZipDX Transcription Service Helps InboundMD Build Medical Websites

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In as short as a 30 minute recorded and transcribed phone call through ZipDX, doctors working with InboundMD have been able to verbally expound on topic that produces a 2,000 to 3,000 word transcription. That results in a lot of content for blog posts, treatment pages, and condition pages for InboundMD client websites. The major […]

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Feature Profile: In-Conference Voting

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We often tell customers that we have “a million silly phone tricks,” and to a certain degree, that’s true. We’re continuously crafting new features for the system, extending it in ways that address the evolving needs of our customers. This time, I’d like to focus on a little-known feature that been in the system for […]

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Three Ways to Invoke Conference Recording

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There are many possible reasons you might want a conference recorded: To play it back for absent colleagues; Use the material for training or review; Legal requirements; Or to generate a call transcript. ZipDX conferences can easily be recorded to an MP3 file that’s available for playback online or download, once the conference has completed. […]

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How-To: Create an Archival Recording of a ZipDX Conference Involving WebSharing

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While most people think of ZipDX as an audio conference service, every ZipDX call can include shared visuals using our WebShare feature. WebSharing is the perfect way to deliver a PowerPoint presentation, go over the latest budgetary spreadsheet, or give a software demonstration in real-time. A WebShare Refresher Presenters There’s a lot to like about […]

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Revised Guidance for Interpreters Using OSX

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In recent weeks we’ve been investigating a problem where an interpreter is using a Macintosh computer. The combination of a Macintosh and an analog headset often results in a tremendous amount of echo sent into the conference. When this problem occurs the interpreter is the source of the echo. They never hear the echo, but […]

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The Tech-Savvy Interpreter Profiles ZipDX Multilingual

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It’s magical to hear professional interpreters at work. Skilled professional interpreters provide the linguistic glue than can bind a global organization. They provide connections across what would otherwise be a vast cultural chasm. Interpreters study various topics, achieving a grasp of the subject area where they may work. That may be diplomatic matters, business, medical […]

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New Feature: Dashboard Contact Lists

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We are positively obsessive about virtual meetings. We’re always trying to better understand how our customers are using the system, seeking ways to improve the user experience. We’re constantly looking for ways to add features while also making things easier. Not long ago we introduced an enhancement to Host Dial-Out function. This new feature allows […]

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New Feature: Create a Conference Template From a Past Call

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Our customer’s are fascinating. New customers bring to light new challenges. They drive us to continually evolve the capabilities of our platform. Some days that means addressing issues of great complexity, but occasionally a new customer will bring us a very simple request. This is about a handy new feature arising from one such occasion. […]

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