Archive for 2015

ZipDX IP Addresses Are Changing

ZipDX IP Addresses Are Changing

If you have any ZipDX-specific IP addresses in your firewall, this note applies to you. Some of our customers have added ZipDX IP addresses to their firewalls. This is applicable when a firewall otherwise blocks the ports ZipDX uses for SIP signaling and media, and/or when ZipDX is sending meeting notifications as part of our […]

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Posted in: Technical Advisory

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Refining How Multilingual Conferences Are Created

Refining How Multilingual Conferences Are Created

We are pleased to announce that it’s now easier and more straightforward to setup a multilingual conference call! Until now setting up a multilingual conference call required entering a somewhat obtuse string of characters into the “Project Tracker” field in the conference template. This instruction setup the various language channels for the conference. While the […]

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Posted in: Help

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Understanding Conference Roles

ZipDX is a continuously evolving platform for virtual meetings. The latest release of the service consolidates access to the various “roles” available to conference participants, adding two brand new roles in the process. In the past, when an organizer created a conference they would invite people using their email addresses. In the process, it was […]

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Posted in: Feature Profile

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Identifying & Eliminating Sources of Echo

Identifying & Eliminating Sources of Echo

When there is echo in a conference, it is usually caused by a malfunction on one of the connections in the meeting. The specific cause of the echo could be a faulty speakerphone or headset, or some other equipment problem or a network problem. The person that does NOT hear the echo is the one CAUSING the echo. […]

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Posted in: Best practices, Good Ideas

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Feature Profile: Lecture Mode

Not all conference calls are created equal. Some are a casual discussions amongst a small group of associates, while others are more formal presentations to a larger audience. ZipDX has several features to help ensure an exceptional conference experience when a large audience is involved. Lecture mode is one such feature. While at its heart […]

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Posted in: Feature Profile

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