A short while ago we presented the first in a series of posts we call Dashboard Magic. It detailed how to use the web-based conference dashboard to dial out to people, adding them to a conference, or reconnect those who had dropped off the call. Most people find that the web-based dashboard is the most […]
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Leave a Comment (0) →While a telephone may be the traditional way to join a conference call, there are are times when it is preferable, or even necessary, to use a soft phone and a computer to join a call. For example, professional interpreters who wish to offer their services via ZipDX multilingual calling MUST use our ZipLine 3 […]
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Leave a Comment (0) →GENEVA, 26 February 2016 – Last Thursday, the International Federation of Red Cross and Red Crescent Societies (IFRC) convened a global teleconference for its member National Societies to discuss the Zika virus outbreak. The rapid spread of the virus and the potential for health impacts makes this virus an urgent matter. The meeting was held […]
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Leave a Comment (0) →Many organizations gather the same group for routine calls on a repeating basis. ZipDX offers two ways you can schedule these calls to take advantage of our unique security and convenience features, including assuring only the people invited to the meeting can attend, and calling participants automatically at meeting time. 1. Using Your Electronic Calendar […]
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Leave a Comment (0) →Remember the last time you attended a typical industry conference or trade show? There’s usually a lot going on at such events. The keynote speeches are given in a large central room, with other presentations on various subjects presented in smaller rooms located around the host venue. There can be a lot of moving from room-to-room over […]
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Leave a Comment (0) →Focus groups are a core part of market research. Moving beyond the limits of physical gatherings, market research companies often use conference calls as a means to hold virtual focus groups. The ubiquity of the telephone network allows a research team to assemble the perfect mix of participants, delivering the optimal set of insights to […]
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Leave a Comment (0) →As you might well imagine, I attend my fair share of conference calls. I recently joined a call announcing my arrival in standard fashion, “Hello everyone, this is Michael.” That would have been fine, except that on this particular call, there were in fact three people named Michael! This had the potential to create considerable […]
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Leave a Comment (0) →The ZipDX dashboard is a web-based tool that provides a powerful suite of features to manage a conference in progress. These tools let conference organizers moderate their own conferences, achieving all the benefits of operator assisted conferencing, but without the cost or intrusion of a live operator. While the dashboard can do many things, this […]
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Leave a Comment (0) →Introduction Jabra is a well-established name in the realm of professional headsets. Based in Scandinavia, you’ll find Jabra products deployed in offices and call centers around the globe. The Jabra BIZ 2400 Duo headset is a model that connects to a computer via USB, and also has a Bluetooth radio, allowing it’s use with a […]
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