3 Easy Steps to Improving the Audio Experience of Your Conference Call

Meetings are a fact of business life. Ideally, all would be face-to-face, but a fast-moving world and widely dispersed groups make conference calling an indispensable alternative. We usually give little thought to conference calls. Individual attention to the points below can improve your group experience tremendously. 1. Quiet Location Choose wisely the spot from which […]

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Posted in: Best practices

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ZipDX IP Addresses Are Changing

ZipDX IP Addresses Are Changing

If you have any ZipDX-specific IP addresses in your firewall, this note applies to you. Some of our customers have added ZipDX IP addresses to their firewalls. This is applicable when a firewall otherwise blocks the ports ZipDX uses for SIP signaling and media, and/or when ZipDX is sending meeting notifications as part of our […]

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Posted in: Technical Advisory

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Refining How Multilingual Conferences Are Created

Refining How Multilingual Conferences Are Created

We are pleased to announce that it’s now easier and more straightforward to setup a multilingual conference call! Until now setting up a multilingual conference call required entering a somewhat obtuse string of characters into the “Project Tracker” field in the conference template. This instruction setup the various language channels for the conference. While the […]

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Posted in: Help

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Understanding Conference Roles

ZipDX is a continuously evolving platform for virtual meetings. The latest release of the service consolidates access to the various “roles” available to conference participants, adding two brand new roles in the process. In the past, when an organizer created a conference they would invite people using their email addresses. In the process, it was […]

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Posted in: Feature Profile

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Identifying & Eliminating Sources of Echo

Identifying & Eliminating Sources of Echo

When there is echo in a conference, it is usually caused by a malfunction on one of the connections in the meeting. The specific cause of the echo could be a faulty speakerphone or headset, or some other equipment problem or a network problem. The person that does NOT hear the echo is the one CAUSING the echo. […]

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Posted in: Best practices, Good Ideas

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Feature Profile: Lecture Mode

Not all conference calls are created equal. Some are a casual discussions amongst a small group of associates, while others are more formal presentations to a larger audience. ZipDX has several features to help ensure an exceptional conference experience when a large audience is involved. Lecture mode is one such feature. While at its heart […]

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Posted in: Feature Profile

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Entrepreneur On How to Make Your Conference Calls Run Flawlessly

A short while ago I discovered an article entitled, “How to Make Your Conference Calls Run Flawlessly.” Written by Dana Brownlee for Entrepreneur.com the article contains some sound advice. Of course, I’m drawn to anything that touches upon conferencing. This is, after all, ZipDX, and we’re all about better conference calls as a means of […]

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Posted in: Good Ideas

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Removing Support for SSL v3

This advisory pertains to those ZipDX customers that are using our API to integrate ZipDX services with their own software systems. We plan to remove support for SSL V3 on November 15, 2014. Please make sure you are communicating with our servers using at least TLSv1 prior to that date. SSLv3, a greater than fifteen […]

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Posted in: Technical Advisory

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Change in SSL Certificate

This advisory primarily pertains to those ZipDX customers that are using our API to integrate ZipDX services with their own software systems. On Saturday October 18th, ZipDX upgraded our SHA1 signed SSL certificate to use the new industry standard SHA256.  This should create no issues for modern browsers and, in fact, secure against forgery attacks. […]

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Posted in: Technical Advisory

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