Archive for Knowledgebase

Can I edit the ZipDX profiles of participants in my organization?

When an organization adopts ZipDX as their preferred conferencing platform they quite often register a number of meeting organizers and participants in the system. As they are registered in the system they each get their own ZipDX profile. Their profile contains information about them, from their PIN to the various telephone numbers where they can […]

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How to I join a conference?

ZipDX is continuously evolving. We refine existing capabilities, and add new ones, driven by things we learn from customers. Typically the changes are subtle, often entirely invisible to the average user. Occasionally, the changes are more obvious. That’s the case in our most recent update. We have made it easier for participants to join the […]

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Conference Dashboard 203: The Activity Display

For notes about when the conference dashboard becomes available and who has access, please see Dashboard 101: An Introduction to the Conference Dashboard. What Is it? The Activity box is a portion of the dashboard that displays a list of participants who are actively participating in the conference, or undergoing a notable change in status. […]

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Conference Dashboard 204: Text Chat

For notes about when the conference dashboard becomes available and who has access, please see Dashboard 101: An Introduction to the Conference Dashboard. What is it? The text chat function in the dashboard gives conference participants a text-based back-channel way of communicating, without verbally disrupting a conference. How is it Used? The most common use […]

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Dashboard 202: The Participant List

For notes about when the conference dashboard becomes available and who has access, please see Dashboard 101: An Introduction to the Conference Dashboard. This section lists everyone connected to the conference. It also list everyone who was invited but is not connected. Several tabs across the top of the participants list control what you see; […]

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Promoting Multilingual Conferencing

Consecutive vs Simultaneous Interpretation If you ask the established players, the common wisdom is that the only way to deliver interpretation over-the-phone is using consecutive interpretation (CI.) CI is dreadfully slow and tedious. Further, as a practical matter, CI only supports meetings in two languages. ZipDX Multilingual is dramatically different! It’s a brand new way […]

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Operator Assistance

Perhaps there is noise or echo or music playing into the meeting, or a necessary participant hasn’t joined or has dropped off. ZipDX offers several options so you can enable participants to dial *-0-0 (STAR, Zero, Zero on the telephone keypad) to request help, and to specify what happens when they do. There are two […]

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Can you help me educate my clients about multilingual conferencing?

If you ask the established players, the common wisdom is that the only way to hold conference calls in more than one language is using consecutive interpretation (CI.) CI is dreadfully slow and tedious. Further, as a practical matter, CI only supports meetings in two languages. ZipDX Multilingual is dramatically different! It’s a brand new […]

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Running Slideshow

About Hosts There can be more that one host to a conference. In fact, for larger conferences it may be smart to have multiple hosts. That can free the conference organizer to focus on the verbal presentation, while others ensure that the slides advance, and participants receive the help they need. The Slideshow is started and […]

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