Archive for Knowledgebase

Promoting Multilingual Conferencing

Consecutive vs Simultaneous Interpretation If you ask the established players, the common wisdom is that the only way to deliver interpretation over-the-phone is using consecutive interpretation (CI.) CI is dreadfully slow and tedious. Further, as a practical matter, CI only supports meetings in two languages. ZipDX Multilingual is dramatically different! It’s a brand new way […]

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An Introduction to the Conference Dashboard

Who has dashboard access? Hosts & Interpreters The dashboard is available to people invited to the conference in the role of Host or Interpreter. The person organizing the conference is always a Host. For a larger or more involved conference they may designate additional hosts to help them manage the conference. When a Host access the […]

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Operator Assistance

Perhaps there is noise or echo or music playing into the meeting, or a necessary participant hasn’t joined or has dropped off. ZipDX offers several options so you can enable participants to dial *-0-0 (STAR, Zero, Zero on the telephone keypad) to request help, and to specify what happens when they do. There are two […]

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Can you help me educate my clients about multilingual conferencing?

If you ask the established players, the common wisdom is that the only way to hold conference calls in more than one language is using consecutive interpretation (CI.) CI is dreadfully slow and tedious. Further, as a practical matter, CI only supports meetings in two languages. ZipDX Multilingual is dramatically different! It’s a brand new […]

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Running Slideshow

About Hosts There can be more that one host to a conference. In fact, for larger conferences it may be smart to have multiple hosts. That can free the conference organizer to focus on the verbal presentation, while others ensure that the slides advance, and participants receive the help they need. The Slideshow is started and […]

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Preparing Visuals For SlideShow

Our SlideShow feature adds a visual presentation as part of your conference without sharing a computer screen. The presentation materials are uploaded in advance of the conference. This means that a single set of slides can be used for multiple conferences. It also allows slides in multiple languages to be shown during a multilingual conference. Preparing Presentation […]

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What is SlideShow?

Adding a visual aspect to a ZipDX conference: WebSharing WebSharing allows a conference presenter to show a live copy of their computer screen in real-time. This makes it appropriate for both slide presentations and live software demonstrations. Websharing can only access one computer screen. It requires that the presenter be using Chrome or Firefox. When used on […]

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New Feature: Dashboard Contact Lists

We are positively obsessive about virtual meetings. We’re always trying to better understand how our customers are using the system, seeking ways to improve the user experience. We’re constantly looking for ways to add features while also making things easier. Not long ago we introduced an enhancement to Host Dial-Out function. This new feature allows […]

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What is a Conference Template?

What is a Conference Template? If you take the high-level view, most simple conference calls are quite similar. People connect and talk. This is easy to understand and there’s very little to set up. To facilitate the most basic conferences every conference organizer starts with has a basic conference template called simply “Meeting.” This foundational template […]

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