Archive for Knowledgebase

Can I schedule a conference using my Outlook Calendar?

Most business people spend considerable time engaged with their email client and electronic calendar, so we thought it only sensible that they should be able to schedule a conference call quickly and easily, right from within Outlook. Who Can Schedule a Conference? Anyone registered with ZipDX who has been given “Organizer” rights can schedule a […]

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What is Auto-ID?

When a participant is registered with ZipDX their profile can contain up to ten ways to reach them. We refer to each generically as a “Phone.” People most commonly enter each of the their telephone numbers into their profile. When they enter each number they can select how ZipDX will use that number. Auto-ID is the most […]

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What are “Virtual Users?”

What is a Virtual User? A “Virtual User” is a participant registered with the system using an email address that contains zusers.com in the domain name. For example, bart@zusers.com or bart@simpson.zusers.com. Virtual users are a tool that allows ZipDX users to adapt aspects of our Identity Conferencing model to some special cases. Virtual users don’t receive […]

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How do I add a phone to my profile?

Adding a phone to your profile Your ZipDX profile can contain up to ten ways to reach you. We think of these as “Phones.” It’s most common that each of these is a traditional telephone number. However, they can also be SIP URIs or SIP devices registered directly with ZipDX. To Add a Phone to your […]

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Can I download the WebShare recording for archive or use offline?

The Long Answer Our WebShare feature stores the visual presentation as a series of still image “tiles.” Each tile includes info about when it occurred in the conference. When viewing a past presentation via our web portal, the system displays the tiles in sequence, while playing the recorded audio from the conference. This perfectly recreates the experience […]

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