Can I schedule a conference using my Outlook Calendar?

Most business people spend considerable time engaged with their email client and electronic calendar, so we thought it only sensible that they should be able to schedule a conference call quickly and easily, right from within Outlook. Who Can Schedule a Conference? Anyone registered with ZipDX who has been given “Organizer” rights can schedule a […]

What is Auto-ID?

When a participant is registered with ZipDX their profile can contain up to ten ways to reach them. We refer to each generically as a “Phone.” People most commonly enter each of the their telephone numbers into their profile. When they enter each number they can select how ZipDX will use that number. Auto-ID is the most […]

What are “Virtual Users?”

What is a Virtual User? A “Virtual User” is a participant registered with the system using an email address that contains zusers.com in the domain name. For example, bart@zusers.com or bart@simpson.zusers.com. Virtual users are a tool that allows ZipDX users to adapt aspects of our Identity Conferencing model to some special cases. Virtual users don’t receive […]

How do I add a phone to my profile?

Adding a phone to your profile Your ZipDX profile can contain up to ten ways to reach you. We think of these as “Phones.” It’s most common that each of these is a traditional telephone number. However, they can also be SIP URIs or SIP devices registered directly with ZipDX. To Add a Phone to your […]

How do I get ZipDX to call me at meeting time?

Call-Me is one feature of our patented Identity Conferencing scheme. It’s the way that they system can be set to automatically call you when you are invited to a meeting that is about to start. Call-Me Advantages There are several advantages to using the Call-Me capability: You won’t miss a single call – The system […]

Can I give others access to the WebShare recording?

By default the conference recording is only available to the conference organizer. The Access link allows the conference organizer to make it available to Anyone with a link. Once the Access setting has been changed, click on the Share link see the URL that can be distributed to others. This link will persist as long […]

Can I download the WebShare recording for archive or use offline?

The Long Answer Our WebShare feature stores the visual presentation as a series of still image “tiles.” Each tile includes info about when it occurred in the conference. When viewing a past presentation via our web portal, the system displays the tiles in sequence, while playing the recorded audio from the conference. This perfectly recreates the experience […]

What is the Call-Me feature and how does it work?

What is Call-Me? Most conference systems expect you to make the phone call to connect to the conference bridge. But sometimes you lose track of time or just forget. We can call you. When your conference is about to start, we will call the number(s) you supply (or that have been supplied on your behalf). […]

Can I download the conference recording?

The Conference Audio The audio recording of the conference is recorded as a type of media that can be downloaded for use offline. The audio is stored as an an MP3 file that can be downloaded. To download the MP3 file: Log into ZipDX.com using your email address & PIN or passphrase. Find the call […]

How do I access the Web Phone?