Archive for Knowledgebase

Can I download the WebShare recording for archive or use offline?

The Long Answer Our WebShare feature stores the visual presentation as a series of still image “tiles.” Each tile includes info about when it occurred in the conference. When viewing a past presentation via our web portal, the system displays the tiles in sequence, while playing the recorded audio from the conference. This perfectly recreates the experience […]

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What’s required to use the web phone?

(1) Computer & Browser The ZipDX web phone works in the Chrome and Firefox web browsers running on Chromebooks, Linux, Microsoft Windows and Apple’s OSX.   It does not work in Microsoft Internet Explorer, Edge, Opera or Safari. Note: Interpreters making use of ZipDX multilingual capabilities must use Chrome. (2) Internet Access To deliver clear, uninterrupted sound to and […]

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What is the Web Phone?

The ZipDX Web Phone (picture right) is a new way to connect to a conference call over the internet using a computer and a web browser. There’s no software to install or configure. It leverages a technology called WebRTC that is designed to allow real-time communication over the web. The web phone works in recent […]

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How do I add my own information to the conference invitation email?

Since the inception of ZipDX, when participants are explicitly invited to a ZipDX conference the system sends them an email invitation. This is part of the security model we call Identity Conferencing. Each invitation (shown above – as viewed in MS Outlook) is personalized, unique to each participant. It includes their PIN and the most appropriate […]

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WebShare Wisdom: Tips for Getting Started Using WebSharing

The very best way to ensure a smooth, professional presentation is to become familiar with the WebShare tool well in advance of your conference. Some applications don’t appear in their entirety when shared explicitly as a window, but do appear correctly when the entire screen is shared. Experiment with the applications you wish to share to […]

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