Archive for Knowledgebase

How do I create/schedule a multilingual conference?

This tutorial will walk you through the process of creating your first multilingual conference call. The process is very similar to creating a traditional (i.e. non-multilingual) conference call as described in our online Users Guide. This tutorial covers the few additional considerations involved in creating a multilingual conference. The following steps should be taken in […]

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Can I share my computer screen with conference participants?

ZipDX offers web sharing with every conference. Access to the web-sharing session follows our “no-codes” model. The Host and Participants all log in to ZipDX.com, and choose the Web Share link associated with their active conference. To be a Presenter in a WebShare session you MUST use Google’s Chrome web browser. Chrome is free and available for Windows, Mac […]

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How do I disable voting for specific participants?

Why is this necessary? We have a customer that is an international organization. Their board of directors is globally distributed. Further, they speak multiple languages. As such, they use ZipDX multilingual conferencing to conduct their board meetings by telephone. The conference organizer noted that ZipDX provides a handy voting feature. Conference participants can vote on issues […]

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Estimating the cost of a multilingual conference

Here are some guidelines when budgeting for a multilingual conference call. Bear in mind that the ZipDX service is targeted at professional (corporate, government, diplomatic) business meetings where accuracy and efficiency are of paramount importance. The most expensive aspect of these meetings is the valuable time of the participants; achieving the meeting goals with maximum […]

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When is it appropriate to use a multilingual conference call?

A multilingual conference call is uniquely able to facilitate productive conversation between parties who speak different languages. A professional interpreter delivering simultaneous interpretation ensures the most productive use of time while avoiding ambiguities or misunderstandings. Multilingual conference calls tend to work best with more formal meetings. The structure of a formal board or committee meetings […]

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What is a multilingual conference call?

Multilingual Gatherings In the physical world there are meetings (conferences) where people from may different backgrounds engage in discussions of matters common to the gathering. Such gatherings may involve participants who speak many different languages. In order to ensure then the entire gathering is able to participate productively interpreters are used to allow participants to […]

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Can I broadcast an announcement to all of the breakout rooms?

Room #47: The Broadcast Room When expanded breakout rooms are enabled the system adds an additional special purpose room. Room #47 is a special purpose room, dedicated to making broadcast announcements to everyone in the various breakout rooms. When a participant moves into room #47 they hear a prompt advising that they are, “Broadcasting audio to […]

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Can I have more than ten breakout rooms?

The following presumes basic knowledge of using breakout rooms on a ZipDX conference. Invoking Expanded Breakout Rooms Within a conference template there is a parameter labeled “Multilingual/Rooms.” This setting defines how many rooms are available to the conference. The default setting is “Monolingual / 10 Rooms.” Changing the setting to “Monolingual / 50 Rooms” invokes […]

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